Documentation
Account and User Management
- How to Configure Account Settings
- How to View Reports
- How to Check for Inbox/Outbox Items
- How to Reassign or Unassign Faxes
- How to Configure Alert Settings
- How to Add Recipients for Alert Emails
- How to Add a Portal User
- How to Edit a Portal User
- How to Delete a Portal User
- How to Set Up, Change, or Reset your Two-Factor Authentication (2FA)
- How to Reset your Password
- How to Change your Password
- How to Check the Account Summary
- How to Update Credit Card Information
- How to Generate, Show, or Reset the Account API Key
- How to Reset the Service Account Password
- How to Purge an etherFAX Account
Route Management
- How to View your Assigned Routes
- How to Port a Route to etherFAX
- How to Request a New Route
- How to Change the Description on a Route
- How to Set a Default Route for your etherFAX Account
- How to Enable/Disable a Route
- How to Disconnect a Route
- How to Block a Sender by Caller ID
- How to Block All Senders Unless Permitted
- How to Block Faxes to a Specific Recipient
- How to Block Faxes to All Recipients Unless Permitted
- How to Request Add-On Services
- How to Create and Add Fax Numbers to Route Groups