This tutorial details two methods of requesting a route disconnect request.
Info, Notes and Warnings
Please exercise extreme caution when performing these actions: To request a disconnect on a route is to forfeit that number entirely to the point where it is no longer affiliated to etherFAX. Once complete, it is virtually impossible to regain a specific number unless it has left from etherFAX via a port out where it can be ported back in.
Prerequisites
Before reading these instructions be sure that the following prerequisites are met:
Click the checkbox on the route(s) where you would like to make a change:
Within the Bulk Operation drop-down, select Request Disconnect, enter a Reason and then click Apply Change:
The route(s) have successfully been submitted for disconnect where a ticket is created with the etherFAX Line Number Porting team. They will follow up via email on that ticket to provide updates on the status of the disconnect request.
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