This article details how to request OCR or Searchable PDF for your Device or Route Group within the etherFAX Client portal.


Before reading these instructions be sure that the following prerequisites are met:


How to request OCR or Searchable PDF

  1. Sign into the Client portal at

  2. On the left-hand side select ADD-ON SERVICES:

  3. In the upper-right corner click + Add Service.

  4. On the next page, click the drop-down for Available Services and select your choice:

    A pop-up will appear asking you to provide a contact Email and Phone:

    When that is complete, click Save within the pop-up. A message will appear confirming your request:

    An etherFAX Sales representative will contact you shortly to discuss these services further.