Skip to main content

How to Set a Default Route for the Account

This tutorial describes the process to setting a route on your etherFAX as default.

Info, Notes and Warnings

This affects the entirety of the etherFAX account where this is applied.

When a default route is placed, whenever a Caller ID is not provided to etherFAX on an outbound submission, the default route selected will be used as the Caller ID.


Before reading these instructions be sure that the following prerequisites are met:


How to set a default route for the account

  1. Sign into the Client portal at

  2. On the left-hand side select Assigned DIDs:

  3. In the Default column of the number you would like to set, click until a pop-up appears. In the pop-up, click the checkbox and then click Update:

You have just successfully learned how to block incoming fax numbers to an etherFAX account!

Ending Notes and Details

etherFAX will place a Caller ID on your behalf when your outbound submission does not include a Caller ID and when a default route is not set on the account.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.