ETHERFAX Client Portal Release Notes

Portal Release Version 10.7.355

4-25-2025:

• Fixed an issue with the Pages by DID report not showing all routes and reporting on total pages.

• Fixed an issue with Webhook Edit/Create page. 

• Updated drop-down options on Inbound Webhooks page.

• Made an adjustment to Inbound Webhooks page to create entries without needing a Callback URL.

• Fixed an issue with the Route Group column.

• Fixed an issue with sorting columns in the Assigned DIDs page.

• Fixed an issue with uploading Route Disconnect requests.

• Added the ability to toggle Override Endpoint with Sending Email for Email Domain entries.

  • More information can be found here:

Portal Release Version 10.7.347

3-14-2025:

• Fixed an issue with the DirectFax for Teams registration process.

Portal Release Version 10.7.339

3-11-2025:

• Fixed an issue with creating Email Address endpoint creation.

• Fixed an issue with the Change Card button.

• Fixed an issue with Email Endpoint activation emails.

• Fixed an issue with Device Group membership being shown on Cover Pages.

• Fixed an error with MFA devices.

Portal Release Version 10.7.320

2-14-2025:

• Fixed an issue with accessing the Inbox.

• Fixed an issue with viewing reports.

Portal Release Version 10.7.319

2-13-2025:

• Fixed an issue with the Dashboard view.

• Fixed an issue with generating PDF reports.

Portal Release Version 10.7.302

11-18-2024:

• 2FA Reset Button text updated.

Portal Release Version 10.7.297

11-11-2024:

• SSO option added.

• SMS for phased out on 2FA setup.

• Fixed an issue with saving fallback number for 2FA.

• EULA pop-up for new accounts.

• Fixed an issue with the New Port Request page.

• Changes to Add-On Service names.

• Fixed an issue with the Total Pages Alert Percentage.

• Fixed an issue with the Fax Transaction Report failing to report all data.

• Main Account Contact/Security Contacts notified on the following:

  • API credential changes.

  • Allowed IP address changes.

  • Portal User additions.

  • SSO changes.

• Downloadable invoice available for autopay customers.

Portal Release Version 3.1.290

8-6-2024:

• Portal logo, color and background changes.

Portal Release Version 3.1.271

4-22-2024:

• Fixed an issue with blank labels/prompts in Add-On Services.

• Fixed an issue when saving changes on the Settings page.

Portal Release Version 3.1.261

12-15-2023:

• Fixed an issue with Queue Length and sorting within reports.

• Fixed an issue with UTC-0 being on the Dashboard of portal despite the time zone being set differently on the account. Specific to the This Month section.

• Forms Recognizer in Add-On Services has an added configuration feature in which strings can be used to identify a form within a large document and how many pages it is.

• For OCR-related Add-On Services, OpenAI insights add ability to add questions to ask about the OCR read content.

Portal Release Version 3.1.260

12-15-2023:

• Additional Contacts section added to customer accounts.

  • Contact Name, Email Address, Phone #, Contact Type fields.

  • Contact Type (Accounts Payable, IT, Other, Port-Out, Security) is mapped to Salesforce.

    • Portal Users can be created during this step. Its role is assigned during this time.
      Note: One must click Save in the bottom-right corner of the page to commit to adding the entry. If Is Portal User and a role are selected, the validation email will go out to that email.

Portal Release Version 3.1.237

9-1-2023:

• Addressed a bug relating to Endpoint settings not being committed for A2E devices.

Portal Release Version 3.1.212

8-4-2023:

• Addressed an issue with pages exported as PDF.

• Addressed an issue relating to alert emails.

• Toll-Free Canada numbers available as a Fax Number Type in New Port and New Route Requests.

• Notifications are now in place when route disconnects occur where routes cannot be requested to disconnected until disassociated from the Endpoint (email address, device, application).

• Last Connected On now reflects most recent connection and not just the last API connection. This will now reflect Endpoint connections as well.

Portal Release Version 3.1.193

5-9-2023:

• Addressed an issue regarding 404 Errors when selecting the Transactions action within an endpoint.

Portal Release Version 3.1.184

3-31-2022:

• Portability check is now available in the portal.

Portal Release Version 3.1.177

3-24-2022:

• Added Replace Device function to devices.

  • More information can be found here: How to Replace a Device.

• Report created for Device Replacements.

• Addressed an issue relating to blurry images in the portal.

• Addressed an issue relating to Inbox sorting.

• Apply Change button made more visible on Endpoint edit pages.

• Added E.164 Caller ID formatting on Endpoint edit pages.

• Filtered searching introduced to Inbox items when using the Assign Job to Device option.

Portal Release Version 3.1.152

3-3-2022:

• Fax job reassignment is now available.

  • More information can be found here: How to Reassign or Unassign Faxes.

Portal Release Version 3.1.140

2-10-2023:

• Addressed a domain validation email issue that affected adding email domains on the Email to Fax Domain creation page.

Portal Release Version 3.1.103

12-14-2022:

• Device SEN and non-Device SEN traffic is delineated on Summary Page.

Portal Release Version 3.1.87

11-11-2022:

• Addressed an issue with the Reset API Key button.

• Added new dashboard visualization to illustrate traffic between other ETHERFAX endpoints.

Portal Release Version 3.1.73

10-11-2022:

• Fix for intermittent error when downloading reports.

• Fix for pagination on reports with more than one result.