This tutorial explains how to change your password in the etherFAX client portal.

Info, Notes and Warnings

When changing your password, you will not be able to use any of your last 20 passwords due to regulatory and compliance requirements


Before reading these instructions be sure that the following prerequisites are met:


How to change your etherFAX account password

  1. Sign into the Client portal at

  2. Left-click on your username in the upper-left corner after signing in:

  3. Click Change Password where you will be taken to another page.

  4. Enter your new password and confirm it, then click Change to save your changes. 

You have now successfully changed your portal user’s password!