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How to Create and Add Fax Numbers to Route Groups

This tutorial describes how to create or and add fax numbers to Route Groups.


Info, Notes and Warnings

Unless Add-On Services are in use on the account, this will not be affect the routes affiliated with the Route Groups.


Prerequisites

Before reading these instructions be sure that the following prerequisites are met:

  • An etherFAX account.

  • A fax number hosted on the account.


Instructions

How to create route groups

  1. Sign into the Client portal at https://clients.connect.etherfax.net.

  2. On the left-hand side of the navigation bar click Assigned DIDs:

  3. In the upper-right corner of the page, click Manage Groups:

  4. Click + Add Route Group in the upper-right corner of the page:

  5. Give the Route Group a Group Name and click Save.

You have now successfully created a Route Group!


How to add a fax number to a route group

  1. Sign into the Client portal at https://clients.connect.etherfax.net.

  2. On the left-hand side of the navigation bar click Assigned DIDs:

  3. Under the Route Group column, double-click the blank area relating to the number you would like added to the group:

  4. Select the group you would like to add the number to and click Update.

You have now added a route to a Route Group!


Ending Notes and Details

To learn more about Add-On Services, please use the following knowledge article for more details: How to Request Add-On Services


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