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How to Delete a Portal User

This tutorial provides instructions on how to delete portal users in the ETHERFAX Client portal.


Info, Notes and Warnings

This is a permanent action and will prevent a user from signing back in. It cannot be reversed.


Prerequisites

Before reading these instructions be sure that the following prerequisites are met:

  • An ETHERFAX account.

  • An ETHERFAX portal user.

    • The Global Administrator, or

    • one with the Edit Customer role/sufficient privileges.


Instructions

How to delete a portal user

  1. Sign into the ETHERFAX Client portal at https://clients.connect.etherfax.net.

  1. Click on Settings, then Portal Users:

portal users-20250508-193645.png
  1. On an existing entry, select the trash icon to delete the user:

delete portal user-20250501-205833.png
  1. You will be prompted to confirm this decision. Please make sure you have made the correct selection. Click Yes

You have now successfully deleted a portal user!


Ending Notes and Details

This is a permanent action and cannot be reversed.


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