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How to Delete a Portal User

This tutorial explains how to delete portal users for an etherFAX account in the etherFAX Client portal.

Info, Notes and Warnings

Deleting portal users requires the global administrator or a user with Edit Customer privileges.

This is a permanent action and will prevent a user from signing back in. It cannot be reversed.


Before reading these instructions be sure that the following prerequisites are met:


How to delete a portal user

  1. Go to and sign in.

  2. Click on Settings and then Portal Users:


  3. On an existing entry, select the trash icon to delete the user:


  4. You will be prompted to confirm this decision. Please make sure you have made the correct selection and then click Yes

You have now successfully deleted a portal user!

Ending Notes and Details

This is a permanent action and cannot be reversed.

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