This tutorial explains how to delete portal users for an etherFAX account in the etherFAX Client portal.

Info, Notes and Warnings

Deleting portal users requires the global administrator or a user with Edit Customer privileges.

This is a permanent action and will prevent a user from signing back in. It cannot be reversed.


Before reading these instructions be sure that the following prerequisites are met:


How to edit portal users

  1. Go to and sign in.

  2. Click on Settings and then Portal Users:


  3. On an existing entry, select the trash icon to delete the user:


  4. You will be prompted to confirm this decision. Please make sure you have made the correct selection and then click Yes

You have now successfully deleted a portal user!

Ending Notes and Details

This is a permanent action and cannot be reversed.