Skip to main content

How to Update Credit Card Information

This tutorial explains how to update out credit card information when one is saved onto your etherFAX account.

Info, Notes and Warnings

If stored credit card information cannot be found within your etherFAX account, if you are a direct etherFAX customer, you are likely being billed with an invoice monthly.

Please reach out to your etherFAX partner on switching out credit card information should they support your fax solution.


Before reading these instructions be sure that the following prerequisites are met:


How to update credit card information

  1. Sign into the etherFAX portal at

  2. On the left-hand navigation bar, select C/C Billing:


  3. Details about your past payments along with the current payment configuration can be found in this section. To switch your credit card information, select Change Card:


  4. On the next page, enter your new credit card information. When complete, click Save.

You have now successfully updated your credit card information!

Ending Notes and Details

The Payment History section will detail which card was charged, if needed.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.