DirectFax for Microsoft Teams

Installation & Registration

• How to Install DirectFax—1:1 Instance
• How to Install DirectFax—Teams Channel Instance
• How to Register DirectFax with your etherFAX Account

Configuration

• How to Assign a Route to a DirectFax Instance
• How to Edit a Teams Instance on etherFAX
• How to Add the Activity Tab

DirectFax Commands

• How to Perform the "get device status" Command
• How to Perform the "get destination info" Command
• How to Send a Fax in the Chat Tab
• How to Send a Fax with a Cover Page in the Chat Tab
• How to Send a Fax in the Activity Tab
• How to Search and Filter for Faxes

Troubleshooting

• Maintenance: Prompt to Sign In when using the Activity tab
• Maintenance: Update Registration Prompt when visiting the Activity tab
• Registration Issues: "Need admin approval"
• Registration Issues: Registering/Signing In with the incorrect Microsoft 365 User
• Registration Issues: "There is no enrollment information for the specified device"