Skip to main content

How to Get Device Status

This tutorial demonstrates how to perform a get device status via the Chat tab or through the Activity tab.


Info, Notes and Warnings

The Chat tab is equivalent to the Posts tab when looking at a Teams Channel instance.

This action is only capable by the user that registered the DirectFax instance.


Prerequisites

Before reading these instructions be sure that the following prerequisites are met:

  • A registered DirectFax instance.

  • Access to the user that registered the DirectFax instance.


Instructions

How to perform a get device status via the Chat tab

  1. Visit your DirectFax instance and make sure you are in the Chat tab:

  2. Then type get device status into a new conversation or select it from the drop-down menu:

  3. Click Enter where DirectFax will post a card of the DirectFax instance’s details:

You have now successfully performed a get device status in the Chat tab!


Instructions

How to perform a get device status via the Activity tab

  1. Visit your DirectFax instance and make sure you are in the Activity tab:

  2. Select the info icon next to the Filter in the upper-right corner:

  3. Thereafter, you will be presented with your DirectFax instance’s details:

You have now successfully performed a get device status in the Activity tab!


Ending Notes and Details

If you are performing this action within a Teams Channel instance you must first preface the command with “@DirectFax” as well as perform that action with the user that registered DirectFax to the Teams Channel.

When prompted to Sign In using the Activity tab, it is advisable to avoid sign-in with any user separate from the original registering user.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.