This tutorial details how to register DirectFax with etherFAX after it has been installed to a User or Teams Channel instance.

Info, Notes and Warnings

The instructions below detail registration of an etherFAX Teams Channel instance, however, for those using a personal 1:1 instance, be sure to check the warning panel after Step 4.


Before reading these instructions be sure that the following prerequisites are met:

  • An etherFAX account to register the instance to.

  • Access to the etherFAX account to generate an enrollment code.


How to register DirectFax with etherFAX

  1. Go to the etherFAX Client Portal at and sign into your etherFAX account.

  2. On the left-hand side choose Endpoints > Applications and then + Enrollment in the upper-right corner:


  3. Then click Generate Code and copy the code using the copy-to-clipboard button:


  4. Go back to the Teams Channel where DirectFax has been added and type out the following “@DirectFax register device” followed by the code you copied from the clients portal. Then click Enter.

    You will receive a message from the DirectFax bot saying your channel has been successfully registered:

You have now successfully registered your DirectFax instance to etherFAX!

Ending Notes and Details

If registering a specific user to etherFAX instead of a Teams Channel instructions then steps 1-3 are identical, however, step 4 would instead involve omitting the “@DirectFax” portion as there is no need to reference the bot in a personal 1:1 instance.