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How to Get Destination Info

This tutorial demonstrates how to perform a get destination info via the Chat tab.

Info, Notes and Warnings

This function is not available in the Activity tab.

This action is only capable by the user that registered the DirectFax instance.

This action only works when looking up numbers that are hosted etherFAX.


Before reading these instructions be sure that the following prerequisites are met:

  • A registered DirectFax instance.

  • Access to the user that registered the DirectFax instance.


How to get destination info

  1. Visit your DirectFax instance and make sure you are in the Chat tab:

  2. Then type get destination info into a new conversation:

  3. Enter an etherFAX destination that you would like to investigate and click Enter where details about the destination will be provided:

You have now successfully performed a get destination info!

Ending Notes and Details

This can be used to determine what supported file types the recipient can accept along with other details.

If the destination does not belong to etherFAX then you will receive an error.

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