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How to Set Up Network Folder Forwarding

This tutorial explains how to configure Network Folder Forwarding on a Lexmark MFP.


Info, Notes and Warnings

These instructions serve as a general baseline to accomplish network folder forwarding. The UI is subject to change, but the concept should remain similar.

The inability to deliver faxes to the network folder will cause a backlog in your etherFAX account. This is because etherFAX will only remove items from your inbox when the Lexmark confirms successful delivery.

Permissions issues or anything that would prevent these faxes from being downloaded will trigger an alert on your account notifying you of the stuck faxes. We would advise keeping Inbox Alerts on for this reason. More on Alerts here: How to Configure Alert Settings.


Prerequisites

Before reading these instructions be sure that the following prerequisites are met:

  • Access to your Lexmark’s Embedded Web Server (IP Address) as covered in the following article: How to Determine your Lexmark MFP's IP Address.

  • Access to a user with sufficient privileges to the intended Network folder.

  • A fax number assigned to your device.


Instructions

How to set up network folder forwarding

  1. Open your preferred web browser and enter the IP Address of your Lexmark MFP in the URL. This will take you to the Embedded Web Server.

  2. Select Shortcuts and then click the Add Shortcut button:

  3. Change the Shortcut Type to Network Folder:

  4. Input the Share Path that you intend to use:

    Note: When inputting the Share Path be sure to include the path to the host and share, using forward slashes. Ex. //ServerName/Share (If you are not sure whether your MFP can resolve your network server by name, you may also need to use the IP address of the server—contact your IT/Network Administrator for this name/IP).

    If you are using a domain to authenticate this share, enter the Domain name in Workgroup:


    For Authentication, select Use Assigned username and Password from the drop-down and input the Username and Password of an account with write access to the share. Be sure to also set your resolution to either 200 or 300 dpi to take full advantage of incoming faxes. Before you leave the page be sure to make note of the Shortcut Number, we will need it later. Click Save when complete:

    Note: You can also use this section to determine what format these faxes will be saved as.

  5. These next steps cover how the MFP will utilize the newly created Shortcut. Go to Settings>Fax>Fax Setup:

  6. Click on Fax Receive Settings to open its related settings. Click Admin Controls.

  7. On this page, on the Fax Forwarding field, determine your option in the drop-down. Select an option that includes forwarding. This will either be Print and Forward or Forward:

  8. On Destination 1 (or whichever Destination is available), make sure the Type is set to Network Folder and then input the Shortcut Number gathered from before. Then choose Save.

  9. If you are using the Called Number-type routing, set Type to Called Number on Step 7. The Shortcut Number field will become grayed out because the routing is dynamic and based on the Shortcut Name.


Ending Notes and Details

For Step 4, when inputting the Share Path be sure to include the path to the host and share, using forward slashes. Ex. //ServerName/Share (If you are not sure whether your MFP can resolve your network server by name, you may also need to use the IP address of the server—contact your IT/Network Administrator for this name/IP).


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