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How to Install the etherFAX License File

This tutorial will teach you how to install the etherFAX license file onto your Lexmark MFP. The installation of the etherFAX license file provides the etherFAX option within your Lexmark.

Info, Notes and Warnings

Newer Lexmark MFPs will often have the etherFAX License file installed by default.

The indication that the etherFAX license file is installed is found in the Fax Transport toggle. Should the etherFAX option be available, these instructions will not be needed.

To start receiving fax messages, you must first have a DID (fax number) procured to your account and assigned to your Lexmark device.


Before reading these instructions be sure that the following prerequisites are met:

Download the file to follow the instructions allowing the etherFAX option on your Lexmark MFP:


Importing the license file

  1. Enter the Lexmark’s IP Address into a web browser.

  2. Click the Import Configuration button and then click Browse.

  3. Locate the license file downloaded from this page and select it. To avoid issues, be sure to keep the name of the .zip as verbatim:


  4. Click Import to commit to your Lexmark MFP to the license file.

  5. The device should reboot. If it does not, select Reset Printer to initiate the reset as one is needed:


  6. To confirm that the etherFAX License file is properly installed, on the Lexmark GUI, select Fax > Fax Setup.

  7. Select the drop-down for Fax Transport. If the etherFAX option is available, the license was properly installed:


Your Lexmark MFP is now capable of connecting etherFAX! Follow the instructions here to complete the registration process: How to Register your Lexmark MFP with etherFAX.

Ending Notes and Details

Failure to set Fax Mode to Fax, and choosing Fax Server or Disabled, will result in the inability to connect to etherFAX or connectivity issues.

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