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How to Install the etherFAX License File

This tutorial provides instructions on how to install the etherFAX License file onto your Lexmark MFD.


Info, Notes and Warnings

Newer Lexmark MFDs will often have the etherFAX License file installed by default.

The indication that the etherFAX license file is installed is found in the Fax Transport toggle. Should the etherFAX option be available, these instructions will not be needed.

To start receiving fax messages, you must first have a DID (fax number) procured to your account and assigned to your Lexmark device.


Prerequisites

Before reading these instructions be sure that the following prerequisites are met:


Downloads

The etherFAX License can be downloaded below. Please make sure to not change the name as that can affect the MFD’s ability to import the file.

License.zip


Instructions

How to install the etherFAX license file

  1. Enter the Lexmark’s IP Address into a web browser.

  1. Click the Import Configuration button and then click Browse.

  1. Locate the license file downloaded from this page and select it. To avoid issues, be sure to keep the name of the .zip as License.zip verbatim:

image-20240216-001405.png
  1. Click Import to apply the license file.

  1. The device should reboot. If it does not, select Reset Printer to initiate the reset as one is needed:

image-20240216-001724.png
  1. To confirm that the etherFAX License file is properly installed, on the Lexmark GUI, select Fax > Fax Setup.

  1. Select the drop-down for Fax Transport. If the etherFAX option is available, the license was properly installed:

image-20240216-002009.png

Your Lexmark MFD is now capable of connecting etherFAX!

Follow the instructions here to complete the registration process: How to Register your Lexmark MFD with etherFAX.


Ending Notes and Details

Failure to set Fax Mode to Fax, and choosing Fax Server or Disabled, will result in the inability to connect to etherFAX or connectivity issues.


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