This article explains how to set up your Microsoft Office 365 email connector to send outbound faxes via email with DirectFax.

Please note you must have a user with the Exchange Administrator role in order to configure these settings.


Instructions

How to set up your email connector for Microsoft Office 365

  1. Visit the Microsoft Office 365 Exchange Admin Center at https://admin.exchange.microsoft.com.

  2. Visit Connectors under Mail flow:

  3. On the Connectors page, select + Add a connector where you will be taken to the wizard:

  4. For Connection from select Office 365 and then select the Connection to option to Partner organization and then click Next:

  5. Give your Connector a name and description (optional), after doing so leave the Turn it on checkbox on and then click Next:

  6. On the next page, Use of connector, select Only when email messages are sent to these domains and specify the domain for your region.

    If you are in the United States, enter directfax.net
    If you are in Canada, type directfax.ca


    Once complete, click the + icon and then click Next.

  7. Under the Routing page, select the button for Route email through these smart hosts. Please contact etherFAX support for this value. Once you have that value, click the + icon and then click Next.

  8. Under Security restrictions, keep the checkbox on Always use Transport Layer Security (TLS) to secure the connection (recommended) as TLS is a requirement to using email-to-fax with DirectFax.

    Additionally, keep Issued by a trusted certificate authority (CA) selected. It is optional, but recommended, to select the checkbox to Add the subject name or subject alternative (SAN) matches this domain name option. If you choose to do so, use the value that you used in the previous step (Step 7) in this field. Once complete, click Next:

  9. On the Validation email page, enter a bogus 10 digit number followed by @directfax.ca or @directfax.net depending on what matches with the connector information you have previously input, click the + icon and then click Validate.

    For example, use a number such as 5555555555@directfax.net

  10. It will take a moment to validate, but once it is complete you will view a similar screen to this:


    This is normal and is used to help set the 10 digit fax number @directfax.ca or @directfax.net format. Once complete, click Next.

  11. Before moving onto the next page, you will receive a prompt asking Do you really want to go without successful validation?, click Yes and then Next:

  12. If everything on the review page looks correct, click Create connector and then Done.